Service Process Overview
Estimated Duration: 90 Days
- Application Submission
Submit an application for one or more product or service categories, including all required details. - Application Review
The registration team will assess the application, focusing on criteria such as the vendor/agency agreement with the manufacturer, supplier experience, and the completion of HSE & Quality documentation for the relevant product/service categories. - Facility Audit Decision
The ADNOC team will determine whether a facility audit is necessary or if a desktop assessment will suffice. - Evaluation of Pre-Qualification
The ADNOC team will evaluate the pre-qualification application based on all information provided, including audit reports, and secure internal approvals for the final decision.
Completion of Pre-Qualification
Suppliers will receive communication regarding the final decision on their pre-qualification status.
FAQs
- Review of Primary Licenses
ADNOC will examine the supplier’s primary licenses, such as Commercial or Industrial licenses, issued by the relevant competent authority. - License Validity
Suppliers are responsible for ensuring their licenses are up-to-date and renewed before expiration. - Requirement for Valid Licenses
ADNOC will only engage in business with suppliers that possess valid licenses.
Please contact the ADNOC Suppliers Support Center at 8004455
Once an application is submitted and approved by the ADNOC registration officer (focal point), The Focal point will initiate the pre-qualification process.
After successful registration and prequalification, you will be listed as a potential supplier. However, ADNOC retains full discretion in selecting bidders for tenders and awards. The issuance of Request for Proposals (RFPs) depends on ADNOC’s internal procedures and approvals. ADNOC may require additional tender-specific information, and the results of a tender-specific qualification will take precedence over prequalification status.
For product group pre-qualification:
- Experience Documentation
Provide a minimum of three completed projects within the last five years, including the value of each project. Documentation should include copies of purchase orders (POs), contracts, and successful completion certificates or equivalent documents issued by clients for the relevant product group. - Reference List
Supply a comprehensive list of references. - Quality Management System
Submit proof of a Quality Management System, such as ISO 9001 certification or an equivalent standard. - Infrastructure and Certification
Provide details of relevant infrastructure, resources, and internationally recognized certifications. ADNOC-specific requirements may be communicated during the pre-qualification clarifications.
For work group pre-qualification:
- Health, Safety, and Environmental Management System (HSEMS) Documentation
In addition to the above documents, submit HSEMS documentation.
Please contact PlusUAE at investment@plusuae.com. We can provide the necessary support and guidance for your presentation.
- Contact the ADNOC Supplier Registration Focal Point
Request the ADNOC supplier registration focal point to unlock the Supplier Data Management (SDM) system and add the new work group or product group to your profile.
- Submit Documentation
Once the new work group or product group is added to the SDM, submit the necessary documentation and details. - Pre-Qualification Questionnaire
The ADNOC supplier registration focal point will initiate a pre-qualification questionnaire if the new work group or product group aligns with your license activity.
This process will enable you to update your prequalification status to include the new product or work group.
- Remove the Manufacturer from SDM
If the relationship has been terminated or ended, remove the manufacturer from the Supplier Data Management (SDM) system. - Update Documentation
If the relationship is still ongoing but requires an update, provide a valid agency agreement or extension letter issued by the manufacturer to reflect the current status.
Data:
For newly adding Manufacturer:
- Name (as per the agency agreement)
- Parent Company Official Name
- Agency Type : Representation / Exclusive
- Expiry Date
- Manufacturer Address
- Facility Address
- District / Province
- Postal Code
- Manufacturer / Associate Country of Origin
- Select Manufacturer / Associate Country of Origin
- Facility Country
- Facility Region
- Select Region
- Manufacturer Communication
- Email Address
- Phone Number
Experience Evidence 1
- Project Title *
- Client Name / Country *
- Scope of Work/ Specifications *
- Year of Supply *
- Quantity of Product *
- Project Value (AED) *
- Role in Supply : (Supply/ Engineering / Design / Manufacturing / Installation)
Attachments: (PRODUCTS)
- Purchase Order Copy *
Including Inspection Release, Shipping Document / Delivery Note - Performance Report *
Related for the selected product - Additional Experience Summary *
The experience should include Project Title, client name, scope of work /specifications, year of supply, role in supply (S=Supply, E = Engineering/Design, M = Manufacturing. I = Installation), quantity and the value and any other details deemed necessary. - Product Catalogue
e.g. Brochure/Technical presentation etc. *
FOR SERVICES:
- Contract / Agreement / Work Services Order / Purchase Order *
- Sample of Product Performance Report *
- Final / Provisional Acceptance Certificate / Final Invoice
To ensure adherence to the highest standards of quality and compliance, the following documentation is mandatory for submission.
Quality Scope
- Latest Valid ISO 9001 or equivalent – Mandatory
Provide latest valid ISO 9001 or equivalent certification (e.g., ISO 29001, API Q1, API Q2) for the relevant local offices. - Quality Policy & objectives – Mandatory
Provide Quality Policy and objectives along with induction records. - QMS Scope – Mandatory
Provide QMS Scope in compliance with the latest applicable standard requirements, covering the applied Product Group. - Approved Local Office / Corporate organization chart – Mandatory
Provide an approved organization chart reflecting Quality Functions and positions. - Master list of applicable Manual, Procedures, Instruction etc. – Mandatory
Provide a master list of relevant Manuals, Operating Procedures, Working Instructions, Method Statements, Formats, etc., with 3 sample procedures. - Evidence of QMS implementations records
– Provide the following records:
– Latest external / Certification Body audit report – Mandatory
– Latest internal Audit Plan & internal audit sample report – Mandatory
– NCRs Log Sheet – Mandatory
– Sample of NC Report with closing details – Mandatory
– Customer complaints register/log sheet – Mandatory
– Recent management review report – Mandatory - Specific Industrial accreditation
Provide specific industrial accreditation relevant to the applied Product Group, such as ASME, U-STAMP, API AUTHORIZATION, etc. - List of QA/QC personnel managing Quality and CVs with their inspection qualification records
– Provide the list and qualifications of QA/QC personnel with records such as:
– Auditor qualifications (e.g., IRCA Certification)
– Corrosion qualifications (e.g., NACE CIP-2)
– Welding qualifications (e.g., ASME IX, API 650)
– NDT qualifications (e.g., ASNT/PCN-2, NDT – Level 2)
– Scaffolding qualifications (e.g., CITB-2, Level 2)
– Tank qualifications (e.g., API 53, ASNT Level 2) - List of applied inspection, measuring and test equipment
Provide the list of inspection, measuring, and test equipment with calibration records. - List of outsourced products/services
Provide the list of outsourced products/services and the procedures for selection, evaluation, and performance monitoring of suppliers. - Sample of typical Inspection & Test Plan (ITPs) of the applied Product Groups
Provide a sample of typical ITPs detailing QC processes with relevant inspection records. - Sample of Product Performance Report/ Acceptance/Conformity Certificate for similar applied Product Group
Provide a sample of Product Performance Report/Acceptance/Conformity Certificate for a similar applied Product Group.
Resource (Infrastructure, after sale support) – Mandatory
- Provide documentation related to infrastructure and after-sale support.
- Upload Document.
Organization Chart – Mandatory
- Provide the organization chart.
- Upload Document.
Manpower (CVs of 3 main key personnel) – Mandatory
- Provide CVs of 3 main key personnel.
- Upload Document.
Financial Statement
- Provide the financial statement.
- Upload Document.
Compliance (Anti Bribery and Child labor Policy) – Mandatory
- Provide documentation on compliance with Anti Bribery and Child Labor Policy.
- Upload Document.
Additional Documents
- Provide any additional relevant documents.
- Upload Document.
- HSE Policy*
Please submit an HSE Policy signed by the Top Management supported with evidence for communication (e.g., HSE induction, email communication, display on common areas, print screen from intranet). - HSE-MS Manual*
Please submit an HSE Manual reflecting the following minimum requirements:- Leadership & Employees’ Participation: (HSE Policy, Roles and Responsibilities, including HSE and other positions).
- Planning: (Risk Management, HSE Objectives & Targets).
- Support: (Training and Competency).
- Operations: (Subcontractor Management, Emergency Response & Preparedness).
- Performance Evaluation: (Performance Monitoring process, Audit, and Management Review).
- Improvement: (HSE Observations, Incident Investigation, Reporting, and Follow-up).
- HSE Statistics for 3 Years*
Please submit HSE statistics for the previous three years starting from the immediately preceding year. For newly established suppliers (less than 3 years), provide available HSE statistics from the establishment date until the date of the application. - Valid ISO 45001 or IMS Certificate*
Please submit valid ISO 45001 or IMS Certification. - Corporate Organization Chart*
Please provide evidence of an organization chart with an HSE function (management representative for HSE) and clearly define roles and responsibilities. - HSE Training, Competency, and Awareness*
Please provide evidence of a well-established HSE Training, Competency, and Awareness process for all personnel, including samples of assessment covering training requirements, development programs, and performance review processes. - Subcontractors Management*
Please provide evidence of a well-established subcontractor management procedure for HSE screening and selection of subcontractors, with detailed evaluation criteria for HSE Assurance. - HSE Risk Management*
Please provide evidence of a well-established and implemented risk assessment/management procedure, and a developed risk register for all supplier scope/s and critical activities. - HSE Applicable Procedures*
Please provide evidence of well-established comprehensive written HSE procedures covering scope-associated activities. Applicable procedures may include Transport Safety, Permit to Work, Working at Height, HSE Audit/Inspection, etc. - Incident Reporting & Investigation Procedure*
Please submit the incident reporting and investigation procedures, along with HSE statistics for the previous three years. Newly established suppliers must provide their available HSE statistics from the establishment date until the application date. - HSE Performance Statistics for Previous 3 Years*
Please provide evidence of HSE performance statistics for the previous three years, covering:- No. of Man-hours Worked.
- No. of Fatalities.
- No. of LTIs (Lost Time Injuries).
- No. of RWCs (Restricted Work Cases).
- No. of MTCs (Medical Treatment Cases).
- LTIF (Lost Time Injury Frequency, calculated per million man-hours).
- TRIR (Total Recordable Incident Rate, calculated per million man-hours).
For Pre-qualifying a Manufacturer/ Associate additionally Agency Agreement or Exclusive Certificate with the base agreement required.